Main Content

ePay FAQ

Q. What can I do if I forget my password or my account has been "locked out"

A. Send an email to and you will receive a response within 1 business day


Q. What do I do If I can not access the Login Screen?

A. You maybe using Internet explorer 10 or 11. If you are using these browsers you would need to enable compatibility mode. To do this :  

Click Here for Internet Explorer 10

Click Here for Internet Explorer 11


Q. What should I do if I click on view my paycheck information and it returns me to the log in screen?

You are Logging in "After Hours" Core CT is Available from 4am to 8pm every day except non pay Thursday which the system goes down at 2pm for payroll processing.